Shipping & Returns
We want you to be satisfied... Because we want to see you again!
Our company aims to build a special relationship with you and provide you with the products and advice you need to select the right hat. We are always available to advise you, help you order or to make sure that your order will be delivered without any problems.
If you have any questions about deliveries, please contact us at contact@monchapeaupanama.com or by phone at +33. (0)6.51.23.86.96
Order Processing
Shipping costs are always offered to you at the pick-up point!
Upon receipt of your order, we will send you a confirmation by e-mail.
If you wish to change your order, then simply contact us at contact@monchapeaupanama.com
All hats are in stock. Your order will then be processed within 24-48 hours. After that, normal delivery times apply.
Your package will reach you in about 3-4 days.
If your hat is not in stock, we will inform you of the delivery time.
To another address...
Do you want to be delivered to a friend's house, a neighbour's house, your holiday destination, your workplace?
Nothing could be easier... simply specify it when placing your order or have it delivered to a nearby Colissimo pick-up point.
Exchange & Return Policy
Don't worry if the size doesn't fit: return shipping is free!
All products purchased from MonChapeauPanama.com can be returned within 30 days of the date of purchase in accordance with our terms and conditions of sale.
To return an item, you can make your request directly from your customer account or by contacting us by e-mail at contact@monchapeaupanama.com or by phone at +33. (0)6.51.23.86.96